TrackForge provides lightweight browser extensions and ecommerce monitoring tools for niche ecommerce brands.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use TrackForge websites, browser extensions, and related services.
1. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Account ID
- Subscription status
- Plan information
Monitoring Information
When you use TrackForge tools, we may collect information needed to provide the monitoring service, including:
- Store URLs you choose to track
- Product URLs you choose to track
- Product titles
- Product prices
- Currency information
- Price history
- Alert preferences
Browser Extension Data
Our browser extensions may access public ecommerce product pages only when needed to provide the user-facing monitoring feature.
The extension may read product page information such as product title, price, product URL, and store URL when you choose to track a store or product.
We do not collect passwords, payment card information, private messages, browsing history unrelated to the monitoring feature, or personal customer data from ecommerce stores.
Payment Information
Payments and subscriptions may be processed by third-party payment providers such as Lemon Squeezy or Paddle.
We do not store your full payment card number. Payment providers may collect and process billing information according to their own privacy policies.
Technical Information
We may collect basic technical information such as:
- IP address
- Browser type
- Device information
- Usage events
- Error logs
- Extension version
This information is used to maintain security, fix bugs, and improve the service.
2. How We Use Information
We use the information we collect to:
- Provide ecommerce monitoring features
- Track product prices and store changes
- Send price change alerts
- Manage user accounts
- Manage subscriptions and payment status
- Prevent abuse and fraud
- Improve product reliability
- Provide customer support
- Comply with legal obligations
3. Limited Use Disclosure
TrackForge only uses user data to provide and improve the user-facing features described in our product pages, browser extension listing, and user interface.
We do not sell user data.
We do not use user data for unrelated advertising.
We do not transfer user data to third parties except as necessary to provide the service, process payments, send alerts, host infrastructure, comply with law, or protect the security of the service.
4. Data Sharing
We may share limited information with trusted service providers that help us operate TrackForge, such as:
- Hosting providers
- Database providers
- Email delivery providers
- Payment processors
- Analytics and error monitoring providers
These providers are only used to support the operation of the service.
5. Data Retention
We retain account and monitoring data for as long as your account is active or as needed to provide the service.
You may request deletion of your account and associated data by contacting us.
6. Data Security
We use reasonable technical and organizational measures to protect user data.
However, no online service can guarantee absolute security.
7. Your Choices
You may:
- Stop using the browser extension
- Remove tracked stores or products
- Uninstall the extension
- Cancel your subscription
- Request deletion of your account
- Contact us about privacy questions
8. Children's Privacy
TrackForge is not intended for children under 13 years old. We do not knowingly collect personal information from children.
9. International Users
TrackForge may be operated from different countries and may use service providers located in different regions. By using the service, you understand that your information may be processed in locations outside your country of residence.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above.
11. Contact Us
If you have questions about this Privacy Policy, contact us at: superchenjack@gmail.com